Shipping

1.How long does shipping take?
Shipping typically takes 3-5 business days within Pakistan. However, please note that delivery times may vary depending on your location and any unforeseen delays with the courier service.

2.What are the shipping charges?
We offer a flat rate shipping charge of 200 PKR per product across Pakistan.

3.My order hasn’t arrived; what should I do?
If your order hasn’t arrived within the expected delivery time, please contact our support team with your order details, and we’ll assist you in tracking it.

Returns

1. How do I initiate a return?
To initiate a return, email us at fuemeiofficials@gmail.com with your order number and reason for the return. Our team will guide you through the process and provide return instructions.

2. What if the item I received is damaged or defective?
If you received a damaged or defective item, please reach out to us within 3 days of delivery. Send a photo of the product to fuemeiofficials@gmail.com and we will arrange a replacement or refund.